Frequently Asked Questions

Get answers to common questions about Biofreeze Application.

Relief varies by person and condition; many clients feel cooling and pain reduction for one to four hours after a single application. When combined with massage, effects can last longer; reapplication or professional guidance helps manage persistent discomfort safely.

Yes. Applied by our therapists during or after massage, it enhances comfort and allows deeper work by numbing sore areas. We screen for sensitivities and avoid broken skin or allergic reactions to ensure safe use for each client.

Side effects are uncommon but may include skin redness, mild irritation or temporary stinging. We perform a patch check when needed and will not apply over open wounds. Notify your therapist if you experience intense discomfort or signs of allergic reaction.

Tell your therapist about any creams, gels, or prescription topical medications you're using. Some combinations can irritate skin or reduce effectiveness. We’ll advise safe timing or avoid mixing products to prevent adverse reactions and ensure the best therapeutic outcome.

Pregnancy and nursing require caution. We recommend discussing use with your healthcare provider, and we will perform an intake screening. Often therapists choose gentler alternatives during pregnancy to avoid unnecessary ingredients or strong cooling sensations near sensitive areas.

Arrive with clean, dry skin and avoid applying lotions or oils to the targeted area beforehand. Inform your therapist about allergies or medications, and let us know if you prefer a patch test first to ensure comfort and safety.