Frequently Asked Questions

Get answers to common questions about Cold Stones.

During a Cold Stones add-on you'll feel cool, soothing stones placed on the face, targeted body areas, or injury sites. Treatments are brief and calming, reduce swelling, and may follow massage or facial steps. Your therapist adjusts placement and temperature for comfort.

Cold stone application can be safe and helpful for sensitive or acne-prone skin by reducing inflammation and redness. We avoid direct use on open wounds, severe rosacea, or extreme cold sensitivity; your therapist will perform a brief skin check and modify placement accordingly.

A Cold Stones add-on typically lasts 5–15 minutes depending on target area and treatment goals. Stones are applied intermittently; when paired with a full massage or facial the overall session timing is adjusted. Your therapist recommends duration for best results.

Yes. Avoid cold stones over open wounds, fractures, areas with impaired circulation, recent deep vein thrombosis, cold urticaria, or severe peripheral neuropathy. If you're post-op or diabetic, check with your physician and inform your therapist so we can safely modify or decline the treatment.

Cold stones can effectively reduce postoperative or sports-related swelling as a noninvasive adjunct, offering temporary inflammation and pain relief. They support recovery when used with professional guidance, but always follow your surgeon's or therapist's clearance and post-care instructions before adding cold therapy.

No special preparation is required. Arrive with clean skin, avoid heavy topical products or recent intense heat treatments, and tell us about injuries, medications, or cold sensitivities. Wear comfortable clothing so targeted areas are accessible and expect a short, refreshing addition to your session.